Large comparison of classic and online patient ordering tools

Timothy Young

October 2, 2024

Do you want to allow patients to make appointments online and reduce phone calls in the doctor's office? Read the pluses and minuses of 9 different solutions + tips on what to look out for.

Are you thinking of introducing a new system into your office that will make it easier for you to book patients and reduce the number of phone calls? We have listed the advantages and pitfalls of 9 different solutions.

What options do you have:

nurse
receptionist/telephonist
E-mail
SMS messages, WhatsApp, Messenger
simple booking system
IVR — voice automatic, voice self-service (press 1 to order...)
voice recorder on the phone
voicebot (virtual/phone/voice assistant)
Emmy reservation system

Wondering how that solution did? Detailed comparison including tips, What to look for when choosing an ordering system, you can find in the article.

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M.D. Ondrej Sobotka

Founder and Chief Physician of Emmy

Tim Young

Founder and CEO